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Home > Knowledge Base

AVI files saved on Mac OS X 10.8.2 do not play in QuickTime.

By Tecplot Support on March 6, 2013 · in Mac, Tecplot 360

Problem:

AVI files saved on Mac OS X 10.8.2 do not play in QuickTime.

Solution:

When saving an AVI file on a Mac the produced file will prove incompatible with [...]

...read more

Tecplot RS 2012 R3 – Support for Multiple RS Variables Files

By Tecplot Support on February 14, 2013 · in RS 2012, Tecplot RS, Tecplot RS

New to Tecplot RS version 2012 R3: RS variables simulator files added for: CHEARS, CMG, Eclipse/SLB, Sensor, and VIP/Nexus.

It is no longer necessary to manually copy and name rsvariables.txt [...]

...read more

Tecplot 360 does not finish opening on Mac OS X10.5.7, OS X 10.8.2, after security updates are applied

By Tecplot Support on January 9, 2013 · in Crash/Freeze, Mac, Tecplot 360 and Focus

Problem:

When opening Tecplot 360, the initial Tecplot window appears, however Tecplot appears to “hang/freeze” on a grey screen.

Solution:

Apple is no longer supporting X11 (Apple’s version of the [...]

...read more

new Help Search introduced in Tecplot RS version 2012 R2 does not work in Internet Explorer version 8

By Tecplot Support on December 17, 2012 · in Tecplot RS, Tecplot RS

The new Help Search feature, introduced in Tecplot RS version 2012 R2, does not work in Internet Explorer version 8 or earlier. The new Help Search does work in Internet Explorer [...]

...read more

Enabling usage logging in RLM

By Tecplot Support on October 22, 2012 · in License Manager

If you have a network license for a Tecplot product, usage data can be logged using the report log capability in Reprise License Manager (RLM). To set up usage logging, [...]

...read more

Translucency when using Ubuntu Unity

By Tecplot Support on July 20, 2012 · in Display - Look&Feel, Linux, Tecplot 360, Tecplot Focus

Your Tecplot Linux Ubuntu Unity user interface workspace (e.g., Ubuntu version 12.04) may exhibit translucency, that is, all the open application screens remain visible underneath Tecplot. To disable this translucency [...]

...read more

Tecplot 360, Focus, and RS crash on MAC OSX Lion when exporting an image

By Tecplot Support on June 4, 2012 · in Crash/Freeze, Exporting/Animation, Mac, RS 2012, Tecplot 360, Tecplot 360 and Focus, Tecplot Focus, Tecplot RS, Tecplot RS, Usage

Problem:

I tried to export an image when running Tecplot software (360, Focus, or RS) on MAC OSX Lion, and Tecplot crashed. How can I prevent the crash?

Solution:

[...]
...read more

Appending to Reprise’s debug.log file

By Tecplot Support on May 31, 2012 · in License Manager, Licensing, Products, Tecplot 360

Problem:

I would like to be able to append to the debug.log file created by Reprise instead of having to overwrite it.   I am using RLM  V7 and and [...]

...read more

Limit on line length in RLM options file

By Tecplot Support on May 31, 2012 · in License Manager, Licensing

Problem:

I want to use the GROUP command in my RLM Options file to define a group of users.  Then I want to use that group in an INCLUDE command [...]

...read more

How to make a boundary for use with triangulation?

By Tecplot Support on May 31, 2012 · in 2009 R1 (v12.0), 2009 R2 (v12.1), 2010 R1 (v12.2), 2011 R1 (v13.0), Calculations, Linux, Mac, Platforms, Products, Tecplot 360, Tecplot 360 and Focus, Tecplot Focus, UNIX, Usage, Windows

Question:

On the triangulation dialog there is a Use Boundary Zone(s) checkbox which allows you to pick a zone to use as a boundary.  This will prevent the triangulation [...]

...read more
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    • AVI files saved on Mac OS X 10.8.2 do not play in QuickTime.
    • Tecplot RS 2012 R3 – Support for Multiple RS Variables Files
    • Tecplot 360 does not finish opening on Mac OS X10.5.7, OS X 10.8.2, after security updates are applied
    • new Help Search introduced in Tecplot RS version 2012 R2 does not work in Internet Explorer version 8
    • Enabling usage logging in RLM
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